Terms of Use

These Terms of Use govern access to and use of the Aurora Compliance website, online training platform, trial modules, course content, assessments, certificates, dashboards, and related services provided by Aurora Compliance Technologies Pte. Ltd. (UEN 202632521G), a company incorporated in Singapore with its registered office at 151 Chin Swee Road, #07-12, Manhattan House, Singapore 169876 (“Aurora Compliance”, “we”, “us”, or “our”).

By accessing or using the website or platform, you agree to these Terms. If you use the platform on behalf of an organisation, you represent that you are authorised to bind that organisation or to use the platform under that organisation’s account.

The service is provided at aurora-compliance.sg and at compliance-training.sg. Both addresses serve the same platform, and these Terms apply to each of them.

Aurora Compliance provides general educational and training content for workplace awareness. The platform does not provide legal advice, cybersecurity advice, regulatory advice, employment advice, or professional consultancy services.

Content may be prepared with Singapore legal and compliance input, but it is not a substitute for advice from your organisation’s lawyers, Data Protection Officer, cybersecurity advisers, HR advisers, or other professional advisers on any specific situation.

No training platform can guarantee compliance, prevent incidents, or ensure that an organisation satisfies all legal or regulatory obligations. Your organisation remains responsible for its own policies, controls, decisions, and compliance programme.

Some parts of the platform require an account. You must provide accurate information, keep account credentials confidential, and promptly notify us of any suspected unauthorised access.

Organisation administrators are responsible for managing their users, invitations, course assignments, permissions, and internal use of learning records.

You must not share accounts, access another person’s account without permission, or attempt to bypass authentication, access controls, or usage limits.

We may make certain trial modules, previews, product tours, or sample content available without signup or payment. Trial access is provided for evaluation only and may be changed, limited, suspended, or withdrawn at any time.

Trial progress may be stored locally in your browser. Team tracking, administrator reporting, and certificate management may require an organisation account.

Trial access is free of charge. It is provided on an as is and as available basis, and we accept no liability in connection with it. Section 13 sets this out in full. By using a trial module you accept these Terms.

Apart from the free preview modules on our website, access to the platform requires a paid subscription. Subscriptions are sold to organisations by seat band, are priced annually in Singapore dollars, and are subject to the seat limit and feature set of the band purchased. Current prices and seat limits are shown on our pricing page.

Fees are payable in advance for the full annual term. We accept PayNow, card, and bank transfer. Access is activated once payment is confirmed. If an organisation upgrades to a higher seat band during a term, the additional fee is calculated pro-rata for the remainder of that term and the renewal date does not change.

Subscriptions do not renew automatically. We do not store card details for recurring billing and we will not charge an organisation again without a fresh instruction. We send renewal reminders 30 days and 7 days before the term ends. If a subscription is not renewed, access continues for a short grace period after the expiry date and then stops; learning records are retained in accordance with our Privacy Policy.

Unless otherwise agreed, access is provided for the subscribing organisation’s internal training purposes only. You may not resell, sublicense, or provide the platform as a service bureau or training service to third parties without our written consent.

We may suspend or withdraw access if fees are overdue, if use creates security or operational risk, or if we reasonably believe these Terms have been breached.

Subscriptions are sold for a fixed annual term and fees are non-refundable. We do not provide refunds or credits, in whole or in part, where an organisation stops using the platform, reduces its headcount, ends its subscription before the end of the term, or does not use the access it has purchased. Because subscriptions do not renew automatically, no cancellation step is required: a subscription simply ends on its expiry date unless the organisation chooses to renew.

An organisation may stop using the platform at any time and may ask us to close its workspace before the end of the term. Closing a workspace early does not entitle the organisation to a refund of fees already paid.

No refund is due where we suspend or terminate access because these Terms have been breached. Where we permanently withdraw the platform during a paid term and the organisation is not in breach, we will refund the unused portion of the fee for that term, calculated on a daily basis.

Nothing in this section limits any right or remedy that cannot lawfully be excluded or restricted.

You must use the website and platform lawfully and responsibly. You must not upload malicious code, interfere with the service, attempt to gain unauthorised access, scrape or extract content at scale, reverse engineer the platform, or use the platform to infringe the rights of others.

You must not use the platform to create competing training products, copy substantial portions of course content, remove proprietary notices, or misrepresent Aurora Compliance content as your own.

The website, platform, course materials, text, audio, assessments, module structure, certificates, designs, logos, software, and related content are owned by Aurora Compliance or its licensors and are protected by intellectual property laws.

Subject to these Terms and any applicable subscription terms, we grant authorised users a limited, non-exclusive, non-transferable, revocable right to access and use the platform for internal training and evaluation purposes.

You may not copy, reproduce, distribute, publish, modify, translate, sell, license, or create derivative works from the platform content except as expressly permitted by us in writing or through platform functionality.

Organisation administrators and learners may provide or generate data through the platform, including account details, course assignments, progress, assessment results, completion records, and certificate information.

As between you and us, your organisation remains responsible for the accuracy, legality, and internal use of organisation-provided data. We process such data to provide, secure, support, and improve the platform, as described in our Privacy Policy and applicable agreements.

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free access. The platform may be unavailable due to maintenance, updates, outages, security events, third-party service issues, or circumstances beyond our control.

We may update, improve, add, remove, or modify features, content, trial access, and platform functionality from time to time. Where changes materially affect paid organisation access, we will use reasonable efforts to provide appropriate notice.

The platform may rely on or link to third-party services, such as hosting, authentication, analytics, email delivery, payment, storage, or other software providers. We are not responsible for third-party websites or services that we do not control.

The website, platform, trial modules, and content are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not warrant that the content is complete, current for every situation, error-free, suitable for your particular purpose, or sufficient for any specific legal, regulatory, audit, employment, cybersecurity, or compliance requirement.

You should exercise your own judgment and seek appropriate professional advice before acting on any matter that may have legal, regulatory, employment, data protection, cybersecurity, or other professional consequences.

To the fullest extent permitted by law, Aurora Compliance will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive loss, or for any loss of profits, revenue, goodwill, business opportunity, data, or anticipated savings, arising from or relating to the website, platform, trial modules, course content, certificates, or these Terms, whether the claim is framed in contract, in tort (including negligence), under statute, or otherwise, and whether or not we were advised of the possibility of the loss.

To the fullest extent permitted by law, we are not liable for any regulatory finding, penalty, enforcement action, employment claim, or data breach arising from reliance on the content, from a decision taken after completing a module, or from a failure by an organisation or an individual to meet a legal or regulatory obligation. Training is one input into a compliance programme. Responsibility for that programme, and for the decisions taken within it, remains with the organisation.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, our aggregate liability to a subscribing organisation arising from or relating to the website, platform, content, or these Terms, for all claims taken together, will not exceed the total fees paid to us in the 12 months before the event giving rise to the claim.

The free preview modules, and any other access we provide without charge, are made available on an as is and as available basis. Except for liability that cannot lawfully be excluded or limited, we have no liability to any person in respect of free access, whether the claim is framed in contract, in tort (including negligence), under statute, or otherwise. Where no fees have been paid to us, no claim arises under this section.

You agree to indemnify and hold harmless Aurora Compliance, its officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms, unlawful use of the platform, misuse of content, or violation of third-party rights.

You may stop using the platform at any time. We may suspend or terminate access if we reasonably believe these Terms have been breached, use creates legal, security, or operational risk, or continued access is no longer appropriate.

Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnity, governing law, and accrued payment obligations, will continue to apply.

These Terms are governed by the laws of Singapore. The courts of Singapore will have exclusive jurisdiction over disputes arising from or relating to these Terms, the website, or the platform, unless otherwise agreed in writing.

We may update these Terms from time to time by publishing an updated version on this page. The updated Terms apply from the “last updated” date shown at the top of this page. Continued use of the website or platform after changes take effect constitutes acceptance of the updated Terms.